Professional Feedback From Customers & Peers 


2020 Survey Customers Satisfaction Survey Paul R Salmon

2020 Customer Satisfaction Survey 

98% of Our Customers Rate us Very Good or Outstanding.

  • Outstanding – 91% (2734 feedback reports)
  • Very Good – 7% (212 feedback reports)
  • Average –  2% (54 feedback reports)
  • Poor – 0%  rated us poor
  • Very Poor – 0% rated us very poor

Based on the latest 3000 Feedback Forms from courses and customers. The customer is always right!

“Paul is an amazing individual, his training skills are very modern, the courses he delivers for us are interactive, fun and great value. My staff always look forward to his training sessions”

Leisure Manager, Essex

“Great value from a leading training specialist, fabulous inspirational courses, with attention to quality and detail. Our customers and learners rate his sessions highly, we have used Paul for over 20 years now and the courses just keep getting better”

CEO Recruitment and Agency, London & National

“ Paul has been our Internal Quality Assurer for over 10 years now and during his tenure our awarding bodies we are accredited with have been very impressed with our quality systems”

Training Provider Operations Director, Reading

“ I arrived in this country a few years ago, I met Paul and he promised to help me get my teaching qualifications, assessing qualifications and quality assurance. He has been true to his word and soon I will start my External Quality Assurance qualification.  Paul explains things very well and is an amazing mentor, he just wants the best from me and to do my best. Thank you.”

Learner From Suffolk

“Paul Salmon the name of exceptional quality and an industry leader, some people think they can do it and fail, Paul can deliver exceptional standards time and time again”

Director of UK Company in top 50

“Pauls standards are impeccable, he demands exceptional attention to detail, service and customer care. I have worked with Paul on various projects for several years and he is very consistent.

Paul is an honest individual that is always protecting professional integrity of the qualifications and the learner’s experiences. I recalled on an occasion an awarding body was given sub-standards of quality assurance and being disgraceful to his learners, he terminated the agreement.  

Paul is industry leading for exceptional quality assurance, outstanding customer care and great value.  Highly recommended by myself and most of his peers”.

Lead External Quality Assurance and Operational Manager at F E Organisation.